Shipping policy
Your orders will be dispatched within 2-5 business days after the payment process is completed. Business days are from Monday to Friday, excluding official holidays. You will receive a confirmation email once your order has been shipped. Please note that the delivery time may vary depending on the delivery address and shipment volume. During exceptionally busy periods, please be aware that additional delivery time may be expected.
Return Period:
If you are not satisfied with your purchased products or have received the wrong item, you can return the product within 30 days from the date of delivery. The returned items must be unused, undamaged, and in their original packaging.
Return Process:
You can follow the steps below for the return process:
Notify us of your return request through your account or by contacting customer service.
Once your request is approved, you will receive return instructions and a return label.
Return the product with its original packaging and attach the return label to the outside of the box.
Send your return package using the courier company of your choice.
When the returned product is received, your refund will be processed.
Notes:
Customer satisfaction is important to us, and this policy is designed to make your shopping experience as seamless as possible. For more information or if you have any questions, feel free to contact our customer service.
Return Period:
If you are not satisfied with your purchased products or have received the wrong item, you can return the product within 30 days from the date of delivery. The returned items must be unused, undamaged, and in their original packaging.
Return Process:
You can follow the steps below for the return process:
Notify us of your return request through your account or by contacting customer service.
Once your request is approved, you will receive return instructions and a return label.
Return the product with its original packaging and attach the return label to the outside of the box.
Send your return package using the courier company of your choice.
When the returned product is received, your refund will be processed.
Notes:
Customer satisfaction is important to us, and this policy is designed to make your shopping experience as seamless as possible. For more information or if you have any questions, feel free to contact our customer service.